Remote desktop software is a type of software or feature that allows the local system’s desktop environment to run remotely on one of the systems when it is actually on another system.

The word “Remote” – refers to a local connection.

Simply put, remote access software helps user to access any other user’s machine on their local system through software on the same network for any business issue like desktop sharing, remote control , file transfer, etc.

These tools are widely used by help desks in organizations to resolve customer issues, which can save time, reduce complexity, and hence increase customer satisfaction.

What is remote access software?

Remote access software allows one computer to view or control another computer, not only over a network, but from anywhere in the world. You can use it to connect to your customers’ computers and show them how to run a program or solve their technical problems. Or you can even use it to invite friends or clients to view your desktop while you run a demo for them. You can use the screen as a temporary whiteboard, drawing lines and circles that help your friends or customers understand what you are doing on your machine or theirs.

Who needs remote access software?

Have you ever attended a meeting in another company’s office and found that the PowerPoint presentation you were trying to dazzle them with is in your house on your computer? Or have you tried helping your parents, who live across the country, figure out why their computer just won’t open a file? These are exactly the scenarios for which remote access utilities are designed.

Remote access applications allow you to access your home or work computer from another location or allow others to access some or all of your files as if they were actually in front of your. PC rather than elsewhere. Some are tailor-made for personal use, while others, with their complex security protocols and granular menus, are better suited to a more professional environment. Many even allow you to access a remote PC from your phone or portable device. Here we describe exactly what a remote access app does and why it can mean a lot to your increasingly mobile life.

How does remote access software work?

When a user initiates a remote desktop session, the client system transmits a signal through a standard listening port on the Internet to the system which acts as the host requesting access to connect and connect.

Now the host system responds by requesting login information which it verifies against the remote office user list through an internal validation process.

After logging in, the user can view the data or screen of the hosted system and can perform the operation and control the system just like the user working on the local system.

It is not possible to establish multiple connections in Remote Desktop, and if you try to connect, the connection will be automatically terminated.

Benefits of Remote Desktop Manager

Here are the advantages of remote access software:

  • The only advantage of remote work is to virtualize the concept and thus increase the productivity of an employee.
  • Remote Desktop Connection software provides good information and data security because you have a team that takes care of the server against security breaches.
  • The savings increase because a business does not have to invest in new servers or employees for it.
  • Easy access to data from around the world in minutes, increasing productivity.
  • Managing accessibility to equipment becomes much easier.

There are many remote access software available in the market, among which the best tools are mentioned below with all the details needed for the user to decide which tool is best for their organization.

Most Popular Remote Desktop Software

Given below is a list of the best Remote Access Software in the market.

1. Zoho Assist

Zoho Assist is another remote access tool that has a free edition for personal and commercial use. You can share screens and files and chat remotely with the other user through a unique session ID and password.

Host side

The host should select Share my screen on Zoho Assist website and then START NOW to get a session ID and password to give to the customer. You can copy the ID and password manually, share a unique URL with the customer, or just enter their email address to have the login information emailed to you.

The web host should also download a small tool so that the customer can remotely access to control the computer. Use the Download button to save ZA_Connect.exe on your computer and then open it to install it.

Client side

After the host computer is fully configured and ready to go, the client should go to the Join Screen Sharing Session page and enter the client computer ID and password.

Or, if the host shared the information via email or URL, of course the client can use that information to connect to the host.

By default, the customer does not have Full Control rights, only View permissions. To change this, the client needs to go to Session> Request Control and wait for the host to click Yes.

Some other features included in this program are clipboard sharing, a pause button for the host, and an annotation tool for the host and client to draw on the screen.

Main Features

  • Start or schedule remote assistance sessions
  • Access, manage and control your remote devices using unattended remote access
  • Transfer files, share your screen, and sync your clipboard
  • Supports friendly proxy and user account control
  • Available on all major platforms including Windows, Mac, Linux, Raspberry Pi, Android and iOS
  • Secure service encrypted AES TLS 1.2 and 256 bits

Download Zoho Assist

2. Remote Utilities

Remote Utilities is a free remote access program with great features. It works by associating two remote computers with an Internet ID. Control a total of 10 computers with remote utilities.

Host side

Install some of the remote utilities called Host on a Windows computer for always-on access. Or just run Agent, which provides spontaneous assistance without installing anything, it can even be started from a flash drive.

The host computer obtains an ID from the Internet that a client uses to establish a connection.

Client side

The Viewer program connects to the host or agent software.

Download the Viewer alone or in the Viewer + Host combined file. Download a portable version of the viewer if you’d rather not install anything.

Connecting the viewer to the host or agent does not require any modification to the router, such as port forwarding, which makes setup easier. The customer only has to enter his Internet identification number and password.

There are also free downloadable client apps for iOS and Android users.

Different modules can be used from the viewer so that you can access a remote computer without even seeing the screen, although the on-screen display is undoubtedly the main feature of Remote Utilities.

Here are some of the modules allowed by Remote Utilities: remote task manager, file transfer, power control for remote restart or WOL, remote terminal (command prompt access), file launcher at remote, system information manager, text chat, remote log access and webcam viewing.

In addition to these features, Remote Utilities also supports remote multi-screen printing and viewing.

Unfortunately, configuring remote utilities can be confusing on the host computer as there are so many different options.

Remote utilities can be installed on Windows 11, 10, 8, 7, Vista, and XP, as well as Windows Server 2019, 2016, 2012, 2008, and 2003. There is also a version for Linux and macOS, but both are version beta and it may not work as well as the Windows edition.

Download Remote Utilities

3. Manage Engine RAP

Remote Access Plus is a comprehensive troubleshooting tool that is useful for system administrators and IT helpdesk technicians to troubleshoot problems. Remote Access Plus is based on an intuitive interface that makes setup and use easy.

Remote Access Plus is a comprehensive troubleshooting solution for accessing Windows, Mac, and Linux computers.

From advanced remote desktop sharing with built-in tools to over 12 diagnostic tools like command prompt, file manager, event log viewer, device manager, etc., the tool covers the basics. It also has additional tools such as voice, video and text chat, wake up to local network and remote shutdown.

Starting at just $ 6, there’s a suitable plan for small businesses and businesses. Remote Access Plus is free forever to access up to 10 computers. The provider also offers a great free trial plan that allows you to see all of the product’s features in action.

What’s so special about Remote Access Plus?

  • Support for voice, video and text chat for clear communication channels.
  • HIPAA, GDPR, PCI compliant remote access with 256-bit AES encryption.
  • Active Directory-based management to instantly add computers under management.
  • Ability to track and audit every troubleshooting task performed.
  • Two-factor authentication and role-based access control.

4.  RemotePC Desktop Software Tool

RemotePC is a renowned desktop software tool that allows you to stay connected to your home or office system without moving.

Easily manage files, transfer files and print information remotely.

In fact, call someone to temporarily access our system to work on presentations or documents in real time. It is mainly used by small organizations that need remote access.

The features of the RemotePC Desktop software are mentioned below:

  • RemotePC is always in remote access and with a single instant access.
  • RemotePC is an independent, secure, scalable, and web-accessible platform.
  • Easy file transfer, chat between computers, remote printing and whiteboard.
  • Invite to collaborate, capable of recording a remote session with the ability to drag and drop local files.

Pros :

  • RemotePC has a good interface with a simple and straightforward learning curve.
  • It is lightweight hence its speed and efficiency and it also has a password protection feature.
  • Low cost compared to other office tools.
  • Powerful integration and compatibility.


  • Sometimes connectivity is disrupted.
  • If we want to add members to edit files, it takes time.
  • The user interface can be improved.
  • You cannot display more than one remote screen in the same window.

Clients: Cast Box, Slack, Petuum, Instacart, HCL, NSEIT, amazon, etc.

5. ISL Light Remote Desktop

ISL Light Remote Desktop is a safe and reliable desktop software to help your clients and access unattended computers. It is cross-platform and you can run it on Windows, Mac, Linux computer, or mobile device. This is a cloud-based service or an on-premises solution.

It is very easy to use and allows you to connect and manage any server or remote computer in seconds. Among its features, it has unlimited user numbers, screen sharing, file transfer, chat, video call, email invitation, multi-monitor support, and more. Offers rich customization options and OEM white label.

ISL Light is highly secure remote access software with 256-bit AES encryption and two-factor authentication used by government institutions, banks, insurance companies, and hospitals around the world.


  • ISL Light offers high-speed screen sharing and secure unattended access.
  • Allows users to reboot and reboot a remote computer in the same session.
  • It can offer mobile support for Android, iOS and Windows Phone devices.
  • Provides maximum security with 256-bit AES encryption and 2048-bit RSA keys.
  • ISL Light allows you to establish secure RDP connections between your PC and a remote office without compromising your network by modifying your firewall or using a VPN.
  • Includes session recording, computer sharing, file transfer, multi-monitor support, Wake on LAN, reports, external authentication.


  • ISL Light is an easy-to-use remote desktop with many ways to connect.
  • It offers a licensing plan that does not limit the number of users, installations or terminals it supports.
  • Customer support is very responsive and available through a knowledge base, online chat, and telephone.
  • It has a great value for money according to user opinions.
  • It is translated into 28 languages.


  • Remote printing is possible but difficult.
  • The reporting tools might need a little more detail.
  • It offers a free trial version, but not a free version of the software.

6. GoToMyPC

GoToMyPC is a remote login tool that helps users access systems remotely through web connectivity.

It is well developed and easy to use, offering the perfect balance between functionality and usability. It helps you work more efficiently by reducing your travels, connecting on the go, and being more at home.

It comes with complete mobility and freedom. It has a powerful working mechanism and is therefore preferred by many companies in the industry.

The GoToMyPC desktop software features are mentioned below:

  • Remote access, that is, the user can work on MAC or PC from anywhere.
  • Easy installation with copy and paste between shared computers.
  • Good file transfer function between shared computers.
  • Support for multiple monitors and we can also listen to music on the PC we are accessing.


  • GoToMyPC has powerful remote printing capabilities, making your job easier.
  • No need to install any software, just log into an account and log into the systems available on the list.
  • Even when connected, the performance of multiple systems does not decrease.
  • We can see if the other user is connected or not, thus increasing transparency.


  • GoToMyPC is expensive compared to other office tools.
  • Disconnection sometimes takes a long time.
  • The installation is a bit complex and requires a good technician to install it correctly.
  • Screen resolutions can be improved by automatic data synchronization.
  • Does not allow multiple users to log into the same system

Official Site: Go to my pc

7. Chrome Remote Desktop

Chrome Remote Desktop is an extension for the Chrome browser that allows you to configure a computer for remote access.

Host side

The way it works is you install the extension to get a random code that you can share with someone else for spontaneous assistance (get that code here), or a PIN that you can use to access computer at all times. Google account.

Client side

To sign in to the host browser, sign in to Chrome Remote Desktop through another web browser with the same Google credentials or with a temporary password generated by the host computer.

Because you are logged in, you can easily see the name of the other PC, from which you can simply choose it and start the session remotely.

There is no compatible chat feature with Chrome Remote Desktop as seen with similar programs, but it is very easy to set up and allows you to connect to your computer (or someone’s computer). other) from anywhere just using your web browser.

Also, you can remotely access the computer when the user has not opened Chrome, or even when they are completely logged out of their user account.

Since it works entirely in Chrome, it can work with any operating system that uses this browser, including Windows, Mac, Linux, and Chromebooks.

Download Chrome Remote Desktop

8. AnyDesk

AnyDesk is a remote desktop program that you can run on a laptop or install like a regular program.

Host side

Launch AnyDesk on the PC you want to connect to and save the 9-digit number or custom alias if configured.

When the client connects, the host will be asked to allow or deny the connection and can also control permissions such as allowing audio, clipboard use, and the ability to lock host keyboard / mouse control.

Client side

On another computer, run AnyDesk, then enter the host’s remote desktop ID or alias in the Remote Desktop section of the program. Touch Connect and wait for the host to touch OK.

If unattended access is configured, the client does not need to wait for the host to accept the connection.

AnyDesk updates automatically and you can switch to full screen mode, balance connection speed and quality, transfer files and audio, sync clipboard, record sessions remotely, run keyboard shortcuts, take screenshots of remote computer and restart the host computer.

It works on macOS, Linux, and Windows 11, 10, 8, 7, Vista, and XP.

Download AnyDesk

Which remote access app is best for you?

We focus on remote access software designed primarily for one-to-one connections, although with all of these applications it is possible for more than one user to log into a remote machine. If you are looking for advanced conferencing features like a whiteboard, you should probably look elsewhere, although LogMeIn includes a whiteboard feature that makes it work well as a basic collaboration application.

The vendors of some of the remote access applications we tested also offer a specialized video conferencing application that uses an interface similar to the remote access versions. For example, GoToMeeting is a conference version of GoToMyPC; Splashtop Business Access offers Splashtop Classroom; and TeamViewer offers Blizz.

Security features differ markedly between these applications. Some allow you to easily provide access if you wish. Others require you to enter passwords more than once and provide email verification before you can do anything useful. They all allow you to customize security to varying degrees, and you should take a close look at the options that you will be comfortable with.


In the previous article, we learned what remote desktop software is, how it works, user feedback, satisfaction, performance, popularity, and how it affects the organizations that use it. Based on the above characteristics and the mentioned cost, we can conclude which tool would be the most suitable for which industry.

Small-scale industry: For small-scale industry, VNC Connect, RemotePC and LogMeIn will be more suitable due to their low cost and good functionality, and they also do not require specific equipment to specifically manage an operation.

Medium to Large Scale Industry: Zoho Assist, Remote Desktop Manager, Team Viewer, GoToMyPC would probably be suitable for this type of industry as their enterprise version is expensive and large companies can afford both cost and labor. Also, they need a 24/7 support team for the heavy workload.

Is there any free RDP?

Microsoft Remote Desktop

With the platform—which Microsoft provides for free—you can remotely access Windows PCs from other Windows computers, mobile, devices, and Macs.

How much does RDP cost?

Remote Desktop Manager Pricing Overview

Remote Desktop Manager pricing starts at $199.99 per user, per year. There is a free version. Remote Desktop Manager offers a free trial. See additional pricing details below.

Can you buy RDP?

Not only is the act of selling RDP houses a smack in the face of government’s intention of eradicating homelessness, but it is also illegal. … In terms of the Housing Act 107 of 1997, a beneficiary may not sell the house within the first eight years of having taken occupancy.

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