Looking for Knowledge Management System (KMS)? You’re in the right place. In this post, we will show you the Best 10 Knowledge Management System (KMS) in 2022. We help you to choose the best Knowledge Management System (KMS).
1. FileHold Visit website
With FileHold Enterprise, large organizations can transition from a paper-based environment to a paperless one by managing documents on-premise or in the cloud. FileHold’s features include multi-level security, user audit trails, forms handling, e-signature, full-text search, document scanning, and optical character recognition (OCR).
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2. Novo Knowledge Base Software Visit website
The Novo Solutions knowledge base software provides innovative web-based and mobile solutions that can simplify your work by enabling your employees to organize and manage information in order to streamline business processes and reduce expenses. It comes with an array of functionalities such as improved customer self-service, good customer support, anytime access, better and quicker problem solving, and much more.
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3. KBPublisher Visit website
This knowledge management software allows you to create reports, white papers, user manuals, and business processes, access the information from mobile devices and tablets, and share the information with customers, employees, partners, and colleagues.
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4. Lansweeper Visit website
With Lansweeper, you get a powerful yet user-friendly knowledge management system that can build solid knowledge base articles and present searchable self-service options to simplify internal and external processes.
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5. ProProfs Knowledge Base Visit website
Providing instant self-help support to your customers and employees is a breeze using ProProfs Knowledge Base, one of the most intuitive and best knowledge management tools available. This km tool can draft articles from scratch, import existing documents, and publish them.
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6. ServiceNow ITSM Visit website
It offers both internal & external best knowledge management tools. The inner options help IT teams manage & record incoming service requests by saving them to a central database, creating a knowledge base of articles about common employee problems.
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7. Zoho Learn Visit website
An integrated knowledge management tool that helps you build and manage training programs. Measure your training results, track learners, analyze courses based on the built-in reporting tools, and capture and maintain knowledge among your team members.
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8. Unymira Knowledge Center Visit website
Unymira Knowledge Center is a knowledge management system for customer service and support, providing decision trees, chatbots, self-service, and more. It provides agents with relevant, easy-to-understand information for better, more efficient customer service.
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9. Helpjuice Visit website
One of the best knowledge management software with a wide range of customization tools that let you customize each element of your knowledge base. In addition, this km tool makes your layouts more user-friendly to readers.
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10. Moxie Knowledge Visit website
Powerful knowledge management system that will allow your customer service representatives to respond quickly and efficiently to customer complaints. With its bulk-editing tools, you can make sweeping changes to security settings, metadata, and taxonomies in minutes.
Learn more about Moxie Knowledge
If you are using any other Knowledge Management System (KMS), Please let us know in the comment section.