Looking for Knowledge Base software? You’re in the right place. In this post, we will show you the Best 10 Knowledge Base software in 2022. We help you to choose the best Knowledge Base software.

 

Table of Contents

1. WixAnswers.com                                                                                      Visit website

Wix Answers is the industry’s first cloud-based customer support solution that consolidates all support channels under the same platform so any business can deliver quality customer support, increase agent efficiency and boost customer satisfaction.
Learn more about WixAnswers.com


 

2. UseResponse                                                                                      Visit website

UseResponse is the leading company for Customer Support & Community Feedback Software. Having Omni channel communications tracking, Live Chat, Feedback and Knowledge Base tools.
Learn more about UseResponse


 

3. Ameyo Contact Center                                                                                      Visit website

Ameyo’s Contact Center Software helps improve first call resolution and reduces agents’ idle time significantly, thereby boosting overall productivity. Ameyo endows with CX rich solutions which are easy to access & agent friendly, yet affordable.
Learn more about Ameyo Contact Center


 

4. LabiDesk                                                                                      Visit website

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.
Learn more about LabiDesk


 

5. Knowmax                                                                                      Visit website

Knowamx is knowledge management software that helps support agents provide better customer engagements and with self-service solutions like FAQs, Articles & QnA, it enhances the customer experience.
Learn more about Knowmax


 

6. Acquire                                                                                      Visit website

Acquire.io is a cloud-based, integrated and innovative customer communication platform designed to bridge the gap between customers and sales reps through live chat and co-browsing.
Learn more about Acquire


 

7. Crisp Live Chat                                                                                      Visit website

Crisp is a multi-channel customer support software that helps startups and SMB’s to scale their customer relationship through a wide range of features in order to gather Sales, Marketing & Support within one unique dashboard.
Learn more about Crisp Live Chat


 

8. Chaport                                                                                      Visit website

Multi-channel customer communication software with live chat, chatbots, knowledge base, auto-invitations, integrations with Facebook, Viber, Telegram, offline messaging, employee-to-employee transferring, group chats, and mobile apps.
Learn more about Chaport


 

9. Helpjuice                                                                                      Visit website

Helpjuice system is a good knowledge base software for decreasing your time wasted in customer support by helping the customers help themselves. This knowledge management system is having functionalities like percipient analysis, multi-language support, auto-updating, and much more. Knowledge based systems are very easy and simple to use. It helps you get more satisfied customers.
Learn more about Helpjuice


 

10. Help Scout                                                                                      Visit website

Help Scout is a web based help desk composed for a great customer experience. It creates multiple mailboxes for each shared email address so you can work seamlessly across departments, or manage several products
Learn more about Help Scout


If you are using any other  Knowledge Base software, Please let us know in the comment section.

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